Normally patients that come in with 2 insurances should not be charged a copay. In most cases their secondary policy will pick up the copay left from the primary insurance. There are some cases where the secondary policy also has a copay and those patients may end up with a copay applied after both insurances process the claim. We recommend you bill those particular patients after both insurances process the claim for any remaining copay.
Should we collect copays for patients with 2 insurances? - PedsOne (2024)
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