Primary and Secondary Insurances (2024)

As a mental health clinician accepting insurance payments from your patients, you may come across some clients who have two insurances. You will need to work with your patient to identify which insurance is primary, and which insurance is secondary in order for insurance claims to process properly for that patient. The better the information that you have, the more likely you are to be paid for those sessions in a timely manner!

What’s the difference between Primary and Secondary Insurances?

The primary insurance policy is the policy that claims will be billed to first. The claim will process according to the patient’s insurance plan with the primary insurance and payments will be paid according to their benefits. Then, the claim will be sent on to the secondary insurance company. If the patient’s benefits with the secondary insurance company allow, additional payment may be made by the secondary insurance company.

Whether or not the secondary insurance will pay on a claim can vary from insurance company to insurance company, as well as from insurance plan to insurance plan. Performing an eligibility check for your patient with each insurance company is the best practice in understanding how claims will pay for your patients.

How to Know Which Insurance is Primary and Which is Secondary

The primary insurance plan should be designated by something called a Coordination of Benefits. Using a coordination of benefits form, a patient or a patient’s guardian can designate which insurance they would like as their primary and secondary insurance. If your patient has multiple insurance plans, ask them if they know which one is primary and which is secondary. If your patient is unable to tell you, you should be able to find out by calling each insurance company to verify.

In cases involving minors and young adults who are covered under their parent’s insurance plans, there is something called the birthday rule that determines which plan is primary and which plan is secondary.

The Birthday Rule

When a child is covered under both parents' health plans, the parent whose birthday falls first in the year (month and day only) is the primary insurance. The other parents' insurance provides secondary coverage.

Example: Patient's mother's birthday is October 11, and patient's father's birthday is April 24. In this case, the father's insurance would be the primary insurance and the mother's insurance would be the secondary.

If the parents share a birthday, the primary plan would be the plan which has been effective longer.

Example: Mom and Dad were both born on May 3, however Mom's plan has been active since 2013, and Dad's plan has been effective since 2019. In this case, Mom's plan would be primary and Dad's plan would be secondary.

If parents are divorced, there may be a court order to determine which insurance plan is primary. If there is no court order, the birthday rule would apply as in the first example.

If one parent is covered under COBRA, the other insurance plan will always be primary.

If a young adult (under the age of 26) is married and covered by both a parent and a spouse, the plan that has been effective longer will be primary. If the plans started the same day, the birthday rule will apply. However, if the young adult is covered on their health plan through their employer, that coverage would be primary and their parent/spouses' coverage would be secondary.

How Many Insurance Plans Can one Patient Have?

Having a secondary insurance plan is not uncommon, especially in the case of children who are covered by both parent’s insurance plans, as well as for elderly patients who have supplemental plans to Medicare and Medicaid. Less common is a tertiary (third) or quaternary (fourth) insurance plan. If you do encounter patients who have more than two plans, the process for claim submission is the same as with secondary plans.

Ensure that you have the proper coordination of benefits information from your patient. Perform Eligibility and Benefit checks with each insurance company. Check that your EHR has a place for you to input each of the insurance plans, and make sure that they are labeled according to which plan should receive the plan first, second, third, and fourth. The claim can then be submitted as usual!

Coordination of Benefits Issues

If you are having issues with claims not processing due to coordination of benefits, the solution lies in communicating with your patient to make sure that you have accurate information and confirming information with the insurance companies. This can be time consuming to resolve, but not impossible.

If you are struggling with resolving coordination of benefit issues and would like help in getting claims paid, Practice Solutions billers are here to help! Contact us today to learn more about our billing services.

Primary and Secondary Insurances (2024)

FAQs

Primary and Secondary Insurances? ›

Primary insurance pays first for your medical bills. Secondary insurance pays after your primary insurance. Usually, secondary insurance pays some or all of the costs left after the primary insurer has paid (e.g., deductibles, copayments, coinsurances).

What is the difference between primary and secondary insurance? ›

The primary insurance is where health claims are submitted first. The secondary insurance will then pay for whatever remaining costs are eligible for coverage under its health plan. When two health insurance providers work together in this way to provide coverage, this is called coordination of benefits.

What happens if a patient has coverage under two insurance plans? ›

Remember, having multiple plans doesn't guarantee that your healthcare will be free. Despite the surplus insurance coverage, you typically will still pay copays, coinsurance, and other out-of-pocket costs. For example, most plans charge a copay to see a specialist, so multiple policies won't nullify this requirement.

Is Medicare primary or secondary? ›

If the disabled person still has insurance from an employer or from a working spouse's employer, Medicare is secondary if the employer has at least 100 employees, but primary if it has fewer. When Medicare is secondary, the primary insurer should always be billed first.

Can I have my own health insurance and be on my parents at the same time? ›

Yes, you can have your own health insurance plan while staying on your parents' policy. This is called having dual coverage.

Is there a downside to having a secondary insurance? ›

Drawbacks of dual health insurance

Out-of-pocket costs: Having two health insurance plans, doesn't necessarily mean that you will be completely covered regarding your out-of-pocket expenses. Remember that the combined coverage of your plans cannot exceed 100 percent of your out-of-pocket costs.

How does billing work with two insurances? ›

The way it works is that one plan is designated as primary insurance and the other as secondary. A claim goes first to the primary insurance plan, which pays medical bills the way it normally would. It is only after the primary insurer pays the claim that it gets submitted to the secondary plan.

Is it worth it to have two health insurances? ›

There are benefits and drawbacks to having two health insurance plans. A secondary health insurance plan may be able to cover expenses that your primary plan doesn't. Your overall out-of-pocket costs may be reduced if the plans complement each other to help limit your individual responsibilities.

When an individual is covered under two insurance policies? ›

Your primary and secondary insurance will cover expenses only up to their individual plan limits. After the secondary insurance pays out, you may still have an amount left over. Therefore, you may still have out-of-pocket expenses even with two separate health insurance plans.

How do you determine which insurance is primary? ›

The insurance that pays first is called the primary payer. The primary payer pays up to the limits of its coverage. The insurance that pays second is called the secondary payer. The secondary payer only pays if there are costs the primary insurer didn't cover.

Will Medicare pay secondary if primary denies? ›

Always send the claim to the primary payer first. If the primary payer denies the claim because of liability, the no-fault or WC insurer must place the reason for denial on the claim, which you can find on your remittance advice that you'll send to Medicare. Without this reason, Medicare will deny the claim.

Does Medicare automatically send claims to secondary insurance? ›

Many health care providers find that, in most cases, Medicare automatically crosses over their patients' claims to supplemental insurers, assuming those entities take part in the COBA crossover process. To learn about the Medicaid Crossover process, click the Medicaid Crossover button.

Does secondary insurance cover deductibles? ›

Yes, you can get secondary medical insurance to help cover out-of-pocket costs. This may include a deductible, your copays, and coinsurance payments. This type of plan is often called a "limited benefits" plan or simply "gap insurance."

How do primary and secondary insurance work? ›

Primary insurance pays first for your medical bills. Secondary insurance pays after your primary insurance. Usually, secondary insurance pays some or all of the costs left after the primary insurer has paid (e.g., deductibles, copayments, coinsurances).

Do I lose my parents' insurance the day I turn 26? ›

If you're covered by a parent's job-based plan, your coverage usually ends when you turn 26. But check with the employer or plan. Some states and plans have different rules. If you're on a parent's Marketplace plan, you can remain covered through December 31 of the year you turn 26 (or the age permitted in your state).

How does dual insurance work? ›

Typically, your employer's plan is primary and your spouse's plan is secondary. This means that a given claim will go first to your California health carrier and then to your spouse's carrier where they will coordinate claims payments based on your plan's benefits.

Is it beneficial to have two health insurances? ›

A secondary health insurance plan may be able to cover expenses that your primary plan doesn't. Your overall out-of-pocket costs may be reduced if the plans complement each other to help limit your individual responsibilities.

What happens if secondary insurance pays more than primary? ›

A credit balance results when the secondary payer allows and pays a higher amount than the primary insurance carrier. This credit balance is not actually an overpayment. The amount contractually adjusted off from the primary insurance carrier was more than needed, based on the secondary insurance carrier's payment.

What is the difference between primary and secondary named insured? ›

Essentially, a named insured is the main one on a policy—they're listed first, they sought out the policy, and/or they pay for it. Conversely, an additional insured is listed later in a policy and has been added onto it sometime throughout its duration.

What is primary vs secondary beneficiary health insurance? ›

In the event your primary beneficiary dies before or at the same time as you, most policies also allow you to name at least one backup beneficiary, called a “secondary” or “contingent” beneficiary. If the primary beneficiaries are all deceased, the secondary beneficiaries receive the death benefit.

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